Last updated: August 9, 2026
Bok Bok Kitchen LLC (“Bok Bok,” “we,” “us,” or “our”) operates this website. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.
Information we collect
When you browse our site, place an order, or contact us, we may collect:
- Order & contact information — name, email address, phone number, billing and shipping address, and order history.
- Payment information — payment details are collected and processed directly by our payment provider. We do not store your full card number on our servers.
- Account information — if you create an account, we store your login details and order history.
- Usage data — such as your IP address, browser type, and pages visited, collected automatically via cookies and similar technologies.
- Communications — anything you send us directly, such as emails or contact form submissions.
How we use your information
We use your information to:
- Process, fulfill, and ship your orders, and communicate with you about them;
- Provide customer service, respond to inquiries, and handle returns or refunds;
- Maintain and improve our website and product offering;
- Detect and prevent fraud or misuse of our site; and
- Comply with legal and tax obligations.
Cookies
Our site uses cookies to keep your shopping cart working, remember your preferences, and understand how the site is used. You can control or disable cookies through your browser settings, though parts of the site (like checkout) may not work correctly without them.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run our store, such as:
- Payment processors, to securely handle your payment;
- Shipping carriers, to deliver your order;
- Website hosting and technical service providers; and
- Authorities, when required by law.
Data retention
We keep order and account information for as long as needed to fulfill orders, meet legal and tax requirements, resolve disputes, and enforce our agreements.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, or to opt out of marketing communications. To exercise any of these rights, email bokbokchicago@gmail.com and we will respond as required by applicable law.
Children’s privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from children.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.
Contact us
Questions about this Privacy Policy or your personal information? Email bokbokchicago@gmail.com.